Director, AI-Driven Customer Operations
Listed on 2026-10-16
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Management
Operations Management, AI Business & Operations -
Business
Operations Management, AI Business & Operations
Hera is seeking a Customer Operations Director in the United Kingdom to lead post-sale customer outcomes. This senior role reports to the CRO and aims to build an AI-first customer operation that improves retention, service quality and cost-to-serve across multiple products.
You will lead Customer Success, Support, Implementation and Onboarding, plus Professional Services, with a mandate to standardise the operating model while partnering with Sales, Product, Technology and Finance.
This is an excellent opportunity to take on the Director, AI-Driven Customer Operations role at Hera.
The Director, AI-Driven Customer Operations position in the Management & Operations, Sales field is open for applications.
We have an opening for a Director, AI-Driven Customer Operations in United Kingdom within Management & Operations, Sales.
This role, Director, AI-Driven Customer Operations at Hera, could be your next move.
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