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Global Head of Customer Success: Strategy & Growth

Job in Swansea, Swansea County, SA1, Wales, UK
Listing for: Phrase
Full Time position
Listed on 2026-10-20
Job specializations:
  • Management
    Corporate Strategy
Salary/Wage Range or Industry Benchmark: 180000 - 250000 GBP Yearly GBP 180000.00 250000.00 YEAR
Job Description & How to Apply Below

Phrase is seeking a Global Head of Customer Success to set strategy and lead a worldwide CS organization. You’ll own retention, growth, and the operating model, with budget responsibility and direct accountability to the executive team.

You'll build and lead managers across regions, foster a customer-centric culture, and collaborate with Sales, Product, and Marketing to drive expansion. This role suits a leader who has scaled CS in a global SaaS environment.

The Global Head of Customer Success:
Strategy & Growth position in the Sales field is open for applications.

Step into the Global Head of Customer Success:
Strategy & Growth role at Phrase in United Kingdom and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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