Contracts Manager

Location:

East Midlands Airport (EMA) or London Heathrow (LHR)
Contract type:
Permanent

Hours:

Monday to Friday, 09:00 – 17:30 (40 hours per week, flexibility required)
Department:
Facilities Grade: J________________________________________ð Kick start your career with the #1 Best Workplace in Europe At DHL, our people are our superpower. As the most international company in the world, we connect over 220 countries with a team of 500,000+ colleagues, delivering time-critical parcels across the globe. DHL Aviation UK forms part of DHL Express, playing a key role in keeping our network moving.

We’re proud to create an inclusive, diverse workplace where everyone can thrive.________________________________________ð Why You’ll Love Working With UsYou’ll get amazing benefits while building your future:

Competitive salary + shift allowance

Free onsite parking ð ️Pension (up to 6% company contribution)
My DHL Rewards – discounts at 3,000+ retailers ð️Private medical (after 12 months)
Spark – wellbeing support

Cycle to Work Scheme ðEnhanced Maternity PayCIS Induction Week Opportunities for career development within a global organisation ________________________________________ð About the Role We are looking for an experienced and commercially focused Contracts Manager to join the DHL Aviation UK team. This is a key role responsible for managing supplier and commercial contracts across our facilities and operational service providers. You will ensure contractual compliance, manage supplier performance, mitigate commercial risk, and support business objectives through effective contract governance.

Working closely with internal stakeholders and external suppliers, you will play a vital role in delivering value, maintaining strong business relationships, and driving operational excellence across our UK aviation network.____________________________________ What You’ll Be Doing Manage the full contract lifecycle, from procurement and negotiation through to renewal or termination

Develop and maintain strong relationships with suppliers and internal stakeholders

Ensure contracts comply with company policies, legal obligations, and regulatory requirements

Monitor supplier performance against contractual KPIs and service level agreements

Identify, manage, and mitigate contractual and commercial risks

Lead commercial negotiations to achieve the best outcomes for DHLProvide contract and commercial guidance to procurement and operational teams

Maintain accurate contract documentation, reporting, and governance records

Drive continuous improvement within contract management processes

Support business projects requiring commercial, contractual, and supplier-management expertise________________________________________

What You’ll Bring Essential Significant  experience within Facilities Management, Engineering Services, Property Operations, or Contract Management Demonstrable experience managing large outsourced service contracts and supplier relationships

Strong understanding of both hard and soft FM service delivery

Experience managing multiple sites within a complex operational environment

Proven track record of delivering cost savings and commercial improvements

Strong knowledge of contractor management and compliance requirements

Experience leading cross-functional projects and programmes

Experience managing budgets and significant third-party spend

Excellent stakeholder management, influencing, and negotiation skills

Strong commercial awareness and analytical capability

Full UK Driving Licence and willingness to travel between operational locations as required DesirableIWFM qualification or equivalentHNC, HND, or Degree in Facilities Management, Building Services, Engineering, or a related disciplineNEBOSH General CertificatePRINCE2, APM, or equivalent project management qualificationCIPS or other relevant procurement/commercial qualification________________________________________ð️ Closing Date: 5th November 2026

Join a team that keeps the world moving and build your future with DHL Aviation UK. ________________________________________ð Our Recruitment Process We aim to make your recruitment journey smooth, transparent, and engaging. Our process often includes competency-based interviews, so be ready to share your achievements and experiences. We encourage you to ask questions along the way - recruitment is a two-way process, and we want to make sure DHL is right for you too.ð§

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