Store Operations Manager

Position Summary

We now have an exciting permanent vacancy for a Store Operations Manager within our Architectural Coatings division. We’re looking for a customer-focused individual to become a key member of our friendly and supportive team. Previous experience in a customer‑facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you with in‑store training.

Swansea Johnstone’s Decorating Centre – Full Time | Permanent

• Competitive starting salary with yearly reviews
• Excellent commercial bonus scheme
• 35 days of annual leave, including bank holidays
• Generous company pension contributions
• Excellent career progression
• Company‑funded private healthcare plan, with options to extend coverage to family members
• Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre

• Oversee the day‑to‑day running of the store, ensuring customers and staff have everything they need.
• Serve customers on the trade counter and in store, in a friendly and professional manner.
• Undertake all required training to confidently select the correct product for our customers’ needs and to promote our brand.
• Ensure the store always looks well‑presented and clean.
• Follow stock management procedures by taking in deliveries and keeping the shelves full.

• Previous management or supervisor experience desirable.
• Previous experience in a customer‑facing environment.
• Good communication skills with a positive customer‑focused attitude.
• Good understanding of IT systems.
• Flexibility towards working hours and duties.
• Driving licence is required for this role.

PPG provides equal opportunity to all candidates and employees. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, colour, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

If you need an adjustment due to a disability, please email