Nights Retail Assistant - WHSmith

Retail Assistant – £14.83 per hour

Fixed‑term contract, 9 months.

Swansea Services, M4 Junction 47, Penllergaer, Swansea SA4 9GT
.

Shifts:

Night shift role.

In partnership with WHSmith.

• Up to 1 week’s discretionary bonus pay per year paid in time for Christmas.
• Up to 60% colleague discount across our franchise partner brands.
• Enhanced benefits, including sick pay, family‑friendly benefits, and life assurance.
• Fantastic development opportunities including funded qualifications.
• Weekly pay.

• Greeting customers with a warm, friendly welcome.
• Processing orders and requests in a timely and efficient manner.
• Delivering our brand standards to a level our customers have come to expect.
• Resolving challenges and enquiries with a customer‑centric mindset.
• Receiving deliveries and replenishing displays to ensure maximum product availability.
• Ensuring your workspace and store are kept clean, tidy, and welcoming.
• Maintaining supervision of our adult gaming areas.
• Working with colleagues to deliver a culture of togetherness and teamwork.
• Leaving customers with a memorable experience worth coming back for.
• Helping prepare the store, ready for the following day’s trade.

We’re looking for a dynamic individual who can adapt effortlessly, thrives in fast‑paced environments, remains focused in quieter settings, and consistently delivers performance.

Self‑motivated, adaptable, and ready to tackle whatever the day brings.

We value equality, diversity & inclusion and welcome applicants from all backgrounds. We commit to creating a workplace where you can thrive, contribute, and be your authentic self.

You can adjust your hours, work compressed schedules, or follow a fixed shift pattern to support work‑life balance.

• Hourly rates may differ for under 18s.
• Internally known as Customer Service Assistant.
• Annual bonus scheme equals work week’s salary based on average hours over a defined period.