Healthcare Account Manager

Overview

At phs Group, we place people at the heart of everything we do. As a Healthcare Account Manager in our Healthcare division, you will be an integral part of a team that lives by these values every day, shaping the future of our services and impacting the industry. This role focuses on managing and developing our portfolio of accounts in the healthcare sector, delivering exceptional customer experiences and driving new business.

• Establish and maintain strong relationships with Key Opinion Leaders (KOLs) within designated accounts to enhance revenue and secure new business, achieving new‑business targets.
• Create a strategic plan to protect, expand, and acquire business within a specified group of prospective accounts.
• Develop precise forecasts and implement tailored business plans that align with the objectives of phs Group and its clients.
• Serve as the primary point of contact to cultivate long‑lasting relationships with clients through a responsive, customer‑centric approach.
• Generate and analyse industry‑specific reports, including performance and ESG reports, to identify growth opportunities and risks.
• Communicate insights to clients, helping them achieve individual performance and ESG targets.
• Collaborate closely with internal teams (tenders, marketing, commercial, customer service, executive support) to ensure a cohesive, industry‑specific approach.
• Promote and nurture a positive team culture, demonstrating collaboration and support.

• Experience in generating new business and managing accounts in a fast‑paced commercial environment.
• Strong relationship‑building skills and ability to influence and collaborate across business areas.
• A self‑starter with strong planning and organisational skills, thriving in a dynamic environment.
• Commercially savvy, analytical thinker with demonstrable understanding of sales methodologies.
• Proven track record in prospecting new business opportunities and managing accounts, preferably within the healthcare sector.
• Knowledge of the healthcare landscape, waste segregation and HTM
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• High energy, tenacious and resilient approach; thrives in high‑pressure commercial environment.

• Base salary £40,000–£45,000 (depending on experience) plus attractive OTE and uncapped earnings.
• Company car or car allowance.
• Phone, laptop and kit for remote and on‑the‑road work.
• Pension scheme.
• Phs perks: savings from over 800 UK retailers, access to Digital GP, buy and sell holiday scheme, enhanced maternity and family‑friendly leave.
• Full induction training and career development opportunities through internal learning platform and external training providers.

phs Group is committed to diversity and inclusion; all applicants are considered without discrimination.