Field Client Manager

About our Team

Lexis Nexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company is a leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law.

As a Field Client Manager, you will manage and grow relationships with a defined group of law firm clients, focusing on delivering measurable commercial outcomes. You will identify opportunities to expand existing accounts, align solutions to client needs, and consistently achieve or exceed revenue targets through high-quality account management.

• Achieving or exceeding targeted revenue by identifying upsell or cross-sell opportunities
• Develop account plans that align with client goals and business objectives and identify and pursue opportunities for growth within existing accounts
• Collaborate with internal teams to deliver solutions that meet client needs
• Meet with senior decision makers and stakeholders to understand business challenges and recommend solutions
• Maintain accurate forecasts and provide regular updates on account performance
• Work with other internal departments including Marketing, Customer Success and Strategy to feedback trends to help shape our go-to-market actions
• Educate customers with thought leadership and market knowledge

• Results‑and target‑driven with a self‑motivated aptitude
• Excellent communication skills, as well as time management and planning
• Demonstrate the ability to spot commercial opportunities, leveraging data and insight and proven sales methodology to close opportunities
• Have experience and demonstrated success working within a B2B sales/account management environment and retaining and growing customers
• Possess the ability to work in a team environment and collaborate with other departments
• Commitment to continuous learning

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people, with numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, to help you meet your immediate responsibilities and long‑term goals.

Working flexible hours—flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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