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SIA Door Supervisor

Job in Swansea, Swansea County, SA1, Wales, UK
Listing for: DIMA Group
Full Time position
Listed on 2026-02-14
Job specializations:
  • Security
    Security Guard, Unarmed Security
Salary/Wage Range or Industry Benchmark: 14.5 GBP Hourly GBP 14.50 HOUR
Job Description & How to Apply Below

We’re building a reliable, friendly, and switched‑on team to support QSR’ across Swansea. We’re currently looking for SIA Door Supervisors who want to be part of something more meaningful than just a shift.

Whether you’re new to the industry or already experienced, you’ll receive the support you need to help create a safe, welcoming environment for customers, and staff.

If you want to join a team that takes pride in its work — we’d love to hear from you.

Responsibilities
  • Providing excellent customer service
  • Ensuring the safety of all customers and staff.
  • Managing queues effectively, ensuring a smooth flow of patrons entering and exiting.
  • Enforcing venue policies and maintaining order.
  • Dealing with incidents professionally and in line with briefed procedures and reporting.
Requirements
  • Valid Door Supervisor licence (essential)
  • Previous customer service experience in a similar role (essential)
  • Strong observational skills with the ability to remain calm under pressure.
  • Excellent verbal communication skills to interact effectively with guests and staff.
  • Ability to work flexible hours, including evenings and weekends as required.
  • 5 years of checkable employment or education history, with references
  • Due to insurance restrictions, you must be over 18 years of age
  • Must be able to independently commute to and from the venue location SA1 3AF
  • Shift Timing: 22:30 - 04:00 (subject to change with notice from the venue)
Benefits
  • Company pension scheme
  • Staff Uniform

If you are dedicated to maintaining safety while providing outstanding customer service, we encourage you to apply for this vital role within our team.

Salary

A minimum hourly rate of £14.50 per hour (comprising a pay rate of £12.94 and indicative holiday pay of £1.56). Holiday pay is indicative because it is accrued % for every hour worked. If you work at a different rate the pay and holiday pay will change accordingly.

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