SIA Door Supervisor

We’re building a reliable, friendly, and switched‑on team to support QSR’ across Swansea. We’re currently looking for SIA Door Supervisors who want to be part of something more meaningful than just a shift.

Whether you’re new to the industry or already experienced, you’ll receive the support you need to help create a safe, welcoming environment for customers, and staff.

If you want to join a team that takes pride in its work — we’d love to hear from you.

• Providing excellent customer service
• Ensuring the safety of all customers and staff.
• Managing queues effectively, ensuring a smooth flow of patrons entering and exiting.
• Enforcing venue policies and maintaining order.
• Dealing with incidents professionally and in line with briefed procedures and reporting.

• Valid Door Supervisor licence (essential)
• Previous customer service experience in a similar role (essential)
• Strong observational skills with the ability to remain calm under pressure.
• Excellent verbal communication skills to interact effectively with guests and staff.
• Ability to work flexible hours, including evenings and weekends as required.
• 5 years of checkable employment or education history, with references
• Due to insurance restrictions, you must be over 18 years of age
• Must be able to independently commute to and from the venue location SA1 3AF
• Shift Timing: 22:30 - 04:00 (subject to change with notice from the venue)

• Company pension scheme
• Staff Uniform

If you are dedicated to maintaining safety while providing outstanding customer service, we encourage you to apply for this vital role within our team.

A minimum hourly rate of £14.50 per hour (comprising a pay rate of £12.94 and indicative holiday pay of £1.56). Holiday pay is indicative because it is accrued % for every hour worked. If you work at a different rate the pay and holiday pay will change accordingly.