Scheme Support Officer - Young

Who are Codi Group? Codi is a not-for-profit with a big heart and an even bigger mission. As Wales largest provider of housing, care, and support, we're here to help people live well, feel supported, and rise to their full potential. Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.

Our name says it all:
Codi means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.

Working as part of a team, you will provide support to young people aged 16-21 who are experiencing homelessness. You will offer advice and guidance on training, education and employment, as well as support with developing independent living skills to prepare them for moving on into their own accommodation. This role focuses on each young person's individual needs and aspirations, where you will build positive relationships and provide a safe, supportive environment.

• To provide support and advice to tenants within the scheme both on a 1:1 basis and as part of group-based work.
• Assist the Support Worker in the day to day running of the service.
• Develop and run workshops for clients during evening and weekends, as appropriate.
• Be the first point of contact for all telephone calls and visitors to the service and to deal effectively with queries.

Full list of duties can be found on the Job description.

• A passion to work with and enable people to live as independent a life as possible
• An enthusiasm and passion for making a difference to people's lives
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you'll embrace these principles and thrive in an environment shaped by them.

• £24,531.00 FTE (£12.75 per hour)
• Sleep-in rate: £62.64 per 8 hour shift
• Pension Choices:
• Defined Contribution (DC) Scheme with matched contributions up to 10%.
• Defined Benefit (DB) 1/80th of final salary for every year of service.
• 3× Life Cover linked to pension membership
• Saving scheme with competitive interest rate
• Give As You Earn scheme for tax efficient charity donations
• From 1st April 2026 the option to be either weekly or monthly paid.

• 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 year service or cash equivalent of 1 days annual leave.
• Maternity & Adoption Leave: 20 weeks
• Paternity Leave: 3 weeks

• Sick Pay, rising with length of service up to 6 months full pay after 4 years.
• Eyecare:
  Up to £100 reimbursement towards eye tests and glasses.
• Free counselling, coaching, wellbeing team, and OH service to all colleagues.
• Annual Health Check
• Health Cash Plan

• Mileage paid at 45p plus 5P per passenger per mile
• Cycle to Work Scheme

• Continuous professional training and development
• Leadership development programmes
• Professional memberships needed for your role are reimbursed
• Career coaching
• Support with funding and time for qualifications

• Long Service Awards
• Blue Light Card Eligibility giving discounts at 15,000 brands.
• Colleague Discount platform

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE:
Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact or .

If you have the skills and experience required, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly.

If you're shortlisted, you'll take a short online values assessment (under 10 minutes) before you book an interview slot to attend the in‑person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we're looking for people who will feel at home with us.