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Assistant Service Manager

Job in Swansea, Swansea County, SA1, Wales, UK
Listing for: Cartrefi Cymru Co-operative
Full Time position
Listed on 2026-07-17
Job specializations:
  • Social Work
    Human Services/ Social Work
  • Healthcare
    Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 31500 - 34000 GBP Yearly GBP 31500.00 34000.00 YEAR
Job Description & How to Apply Below

Come and make a real difference: we’re looking for a Female Assistant Service Manager to help make everyday remarkable for our friendly team in Swansea.

Role

Female Assistant Service Manager

Location

Swansea

Hours

40, Your shift pattern will include weekends and sleep‑ins

Salary

£31,513.416 pa and our sleep‑in shifts at £60 per night and our travel expenses is paid 45p per mile

Contract

Permanent

What you’ll be doing

In this role you’ll be working alongside the Service Manager to ensure a safe and caring service for the people we support and our colleagues. To do this successfully, you’ll be visible in the day-to-day operation of the service, supporting duties in line with the requirements of the people we support. You’ll be working shifts on a rota basis which may include sleep‑ins.

In the absence of the Service Manager, you'll have responsibility for the day‑to‑day running of the service. This will involve providing leadership and management to the team, monitoring performance, carrying out one‑to‑one’s and appraisals and holding team meetings. You’ll enjoy building positive relationships with all stakeholders and put our vision and values into action to deliver a first‑class service. Above all else, your focus will be on achieving the highest levels of independence for the people we support, and on organising and modelling that support in an innovative, person‑centred and flexible way to make everyday remarkable.

Qualifications
  • Experience supporting people with learning difficulties in a social care setting
  • Level 3 in Health and Social Care (or actively working towards)
  • A strong caring nature to support others to live an enriched life and fulfil their potential
  • A working knowledge and understanding of the Care Council for Wales Code of Practice
  • Flexibility to work shifts and provide cover as required
  • Full driving licence - essential and happy to travel for meetings and training
  • Access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 45p per mile to cover this
Benefits
  • Training and development opportunities
  • 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
  • Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme
  • Company pension
  • Benefits and discount platform
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