Scheme Support Officer

A part-time, permanent Scheme Support Officer at our Young Persons Support Accommodation Service, Llys Awen, Gorseinon. The role requires flexibility to shifts across days, evenings, weekends and waking nights.

Codi Group is a not-for-profit organisation focused on housing, care and support in Wales. We aim to help people live well, feel supported and reach their potential. We support thousands of individuals across Wales with services that make a real difference to their everyday lives. Our name, Codi, means rise in Welsh and reflects our ambition to lift expectations, lift communities, and lift each other.

Llys Awen provides 24-hour temporary supported accommodation in the Gorseinon area of Swansea for young people aged 16 to 21. The staff team work in a psychology-informed environment. Our Scheme Support Officers enable young people to achieve their goals and empower them to lead independent lives. This is a rewarding career opportunity for someone passionate about helping young people realise their potential.

You will act as a first point of contact and build positive relationships to help residents transition into independent living. You will provide budgeting and money management advice, including welfare benefits, and support practical day-to-day living skills.

• Engage with the people we support to help them connect with other services
• Support Project Workers in delivering workshops on tenancy management and health and wellbeing
• Carry out health and safety checks and wellbeing checks within the scheme
• Address additional needs of the people we support
• Build community links and establish partnerships that benefit our customers

You will be faced with complex behaviours and needs. You will work with a range of personalities and must adapt your approach to engage with a diverse client base and manage disputes appropriately.

• A passion to work with and enable people to live as independently as possible
• Strong initiative and the ability to work alone as well as in a team
• Ability to deal with conflicting and difficult situations

Full list of duties can be found in the Job Description. It would be desirable for the successful candidate to have a full driving licence and access to a vehicle.

At Codi, our values are Compassionate, Authentic, and Progressive. You will embrace these principles and thrive in an environment shaped by them.

Pay and benefits information is provided by Codi Perks & Benefits. Details are available upon application or on request.

FREDIE stands for Fairness, Respect, Equality, Diversity, Inclusion and Engagement. We are committed to equal opportunities and encourage applications from all backgrounds.

If you have the skills and experience required, please follow the prompts to apply. Vacancies may close early if we actively review applications. Shortlisted candidates will complete a short online values assessment (under 10 minutes) before booking an in-person interview. If shortlisted, you may be invited to a coffee evening and then formal interviews. Examples of timelines from this posting include:

• Meet & greet coffee evening with shortlisted candidates (Wednesday 12th August, 16:30–17:30)
• Formal interviews (Tuesday 18th August)

We value input from the people who use our services in the recruitment process. Applicants should be prepared for a two-step interview process as described above.