First Worker

Hours of Work: 37.5 hours per week, Monday - Friday 09:00-17:00 with flexibility

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales' leading homelessness charity, The Wallich

Housing First is based around the ethos that housing is a human right and differs from traditional supported housing and homelessness provision that places a number of conditions on people to prove that they are ready for independent housing.

The model was first developed in New York in 1992, with the approach growing in popularity in the UK. The aim of Housing First is to successfully support people with repeat histories of homelessness, who experience multiple disadvantages, into independent and stable accommodation, through the provision of intensive wrap-around and trauma informed support.

The principles of Housing First are:

• People have a right to a home
• Flexible support is provided for as long as is needed
• Housing and support are separated
• Individuals have choice and control
• An active and assertive engagement approach is used
• People are supported to identify their strengths, goals and aspirations
• A harm reduction approach is used

The Housing First Worker will be responsible for coordinating and providing a flexible person centred, solution focused service, applying an assertive engagement and positive risk-taking approach, in line with Housing First principles. Within legal, moral and ethical boundaries, Housing First provision relies on staff being committed to the ethos, applying a ‘can do, will do’ approach, that focuses on the long‑term goal of creating sustainable tenancies and maximising connectivity with the local community.

You will be working in an outreach capacity to enable clients to access the services and interventions they need to build their resilience, gain confidence, reduce harm and acquire the personal and social skills they need to meet their aspirations.

Note:

Housing First relies on staff providing an intensive and responsive service. On occasions, this will mean that staff do not necessarily work their anticipated hours of work, and alterations to their working day are required at short notice. In addition to the out of hours on‑call rota, staff may even be contacted out of hours by colleagues who will check their availability for providing assistance, meaning disruption to work‑life balance is a possibility.

This role is subject to an Enhanced DBS disclosure.

Please note:

Driving Licence and use of own vehicleis essential

Closing date for this vacancy is 26th October 2026 at 09:00am.

Interview Date: 4th November 2026

The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact  or call