Apprentice Regulatory Compliance Support Officer

Can you build lasting relationships with stakeholders?

Do you have good attention to detail?

Are you able to use Microsoft Office products?

If so, we’d love to hear from you!

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We’re working hard to:

• make roads safer
• improve services for our customers
• make road transport greener and healthier
• harness the potential of technology and data
• grow and level up the economy

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVSA

You will be working in a team of Enforcement professionals, supporting DVSA’s and objectives. The role involves communicating with a range of people via different methods, to ensure compliance with road safety standards, making appropriate decisions and recommendations for suitable levels of follow up. You will conduct tasks in relation to the light vehicle MOT scheme, HGV and PSV schemes and work with a team of Remote Enforcement Office (REO) Compliance Officers and examiners to deliver enforcement products, supporting the delivery of DVSA’s key Business targets.

The Remote Enforcement Office provides national coverage, supporting other enforcement schemes and processes within DVSA, in line with the strategies.

Your responsibilities will include, but aren’t limited to:

• Learn, understand and deliver remote enforcement products
• Conduct tasks in relation to the light vehicle MOT scheme
• Gather and analyse information from customers, external partners and colleagues across the organisation
• Engagement and involvement as part of the regional and national REO Teams.

Flexible resourcing

Colleagues are expected to work with a degree of flexibility, meaning responsibilities may change to support priority delivery.

For further information on the role, please read the role profile, note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Proud member of the Disability Confident employer scheme

Company:
Government Recruitment Service Salary: £27,631 to £27,631 a year

Hours:

Full-time

Location:

Swansea Job type:
Permanent Posting date: 29 Oct 2026 Closing date: 12 Nov 2026

Can you build lasting relationships with stakeholders?

Do you have good attention to detail?

Are you able to use Microsoft Office products?

If so, we’d love to hear from you!

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We’re working hard to:make roads safely?improve services for our customers?make road transport greener and healthier?harness the potential of technology and data?grow and level up the economy?

Joining our department comes with many benefits, including?:

Employer pension contribution of 28.97% of…