Driver Standards Manager

About the team

An excellent opportunity to join our Operational Management team at Swansea, providing support and development for our team of trainee and experienced Drivers.

We are in a time of transition and optimism for the future. All which, makes it a challenging and rewarding work environment. As a Driver Standards Manager you will find that no two days are the same in this dynamic location. Working in a team and together with the wider Central Region, we will achieve our goals and deliver a fantastic service.

As a Driver Standards Manager you will play a key role in delivering for our customers by keeping our services moving around the clock, driving performance improvements, and ensuring our Drivers are equipped with all the tools and knowledge to allow them to deliver a first-class service.

Main responsibilities will be:

• The delivery of GWR's competence management systems for safety critical operational staff, focusing primarily on Drivers.
• Line management of Drivers: welfare, conduct, attendance
• Assessing and developing operational competence, particularly train driving performance to deliver improvements in line with company and industry requirements
• Incident/accident investigations and due diligence checks
• Safety briefing of Drivers
• Involvement in Operational Training of Drivers
• On call commitment

• Able to supply subject matter expertise relating to the development of company standards and working practices.
• Work flexibly and efficiently
• A strong team player with excellent interpersonal and communications skills.
• Able to learn / adapt to change are also essential. Must be self-motivated, committed to delivering results with minimum supervision and able to use initiative appropriately
• Able to work methodically and create / maintain accurate records

• Excellent knowledge of GWR operations and standards
• Mainline Train Driver competence
• Good Microsoft Office skills

• D31/D32 or A1 certification would be an advantage, although training in this area can be provided
• Previous line management experience

Swansea Driver Management Team are currently based in new offices in the Maliphant.

The role will be based across Swansea & Cardiff depots, predominantly office hours but some out of hours in line with business needs.

This role is a secondment into the DSM role for a fixed term.

For further information please contact Darren Smith, Driver Depot Manager,

In case of technical difficulties when submitting your application, please contact the Recruitment Team at

We all belong s is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

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