Inbound Team Leader

At JINGDONG Logistics (JD Logistics), part of , we are a leading technology-driven supply chain and logistics solutions provider under  Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, Joy Logistics and Joy Express, as we continue scaling 's international logistics footprint.

Joining JD Logistics means helping shape the future of global supply chain and logistics. You'll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you'll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast‑evolving industry.

You'll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast‑paced, dynamic environment.

• Supervise and lead the Inbound team, providing clear task allocation, training, coaching and performance feedback.
• Plan, organise and monitor daily Inbound activities, including container unloading, receiving, pre‑sorting, checking, putaway, replenishment support and stock movement.
• Manage labour allocation across unloading, pre‑sorting and putaway work areas to ensure inbound volume is processed safely and efficiently.
• Ensure goods are received accurately into the WMS and completed within required timelines and quality standards.
• Oversee the pre‑sorting process to ensure stock is correctly separated, labelled and prepared for putaway.
• Monitor putaway progress, backlog, location utilisation and productivity; adjust priorities and manpower where required.
• Investigate and resolve Inbound exceptions, including quantity discrepancies, damaged stock, missing labels, incorrect SKU information, system‑receiving issues, location issues and supplier‑delivery discrepancies.
• Work closely with Inventory, Outbound and other operational teams to resolve stock‑related issues and maintain accurate inventory records.
• Manage employee attendance, lateness, performance, conduct and Health & Safety compliance during the shift.
• Ensure employees follow SOPs, safe unloading practices, MHE rules and warehouse quality standards.
• Monitor Inbound KPIs, including receiving timeliness, putaway completion, productivity, backlog, inventory accuracy and exception levels.
• Complete clear shift handovers, including outstanding delivery, putaway backlog, stock discrepancies, system issues and priorities for the following shift.
• Support continuous improvement activities to improve Inbound flow, productivity, safety and space utilisation.

• Previous experience as a Team Leader, Supervisor or senior operative within a warehouse, logistics, e‑commerce or distribution environment.
• Practical experience in a manual/person‑to‑goods warehouse is…