Director of Operations

Elmwood Golf Club is seeking an energetic, personable, and results-oriented leader to serve as its Director of Operations. This is an exciting opportunity for an individual who enjoys working with people, leading a team, and building a successful business while contributing to the continued growth and success of a well-established golf club.

Guided by our vision of being one of Saskatchewan’s premier golf courses, Elmwood is committed to financial sustainability, continuous improvement, and delivering an outstanding experience for members, guests, and the community.

Reporting to the Board of Directors, the Director of Operations will provide leadership and coordination across the club’s operations, working collaboratively with an experienced management team that includes the Office Manager, Pro Shop Manager, Manager of Food & Beverage, and Golf Course Superintendent.

The successful candidate will be an effective communicator, a relationship builder, and a hands-on leader who can balance fiscal responsibility with a strong commitment to service, teamwork, and the overall success of Elmwood Golf Club.

Leadership and Operations

• Build strong, collaborative working relationships with the management team and staff to support efficient, effective, and coordinated club operations.
• Oversee the day-to-day business operations of the club, ensuring facilities are clean, well-maintained, safe, and welcoming for members, guests, and employees.
• Foster a positive, professional, and service-oriented workplace culture that encourages accountability, teamwork, and continuous improvement.
• Coordinate with department leaders to ensure the successful delivery of club activities, tournaments, special events, and other functions.

Financial Management and Business Development

• Work with the Board of Directors and management team to develop the annual operating budget, establish membership rates, and monitor financial performance throughout the season.
• Monitor revenues and expenditures, manage approved spending within established budget parameters, and provide timely financial updates and recommendations to the Board.
• Identify opportunities to improve profitability, control costs, grow revenue, and strengthen the club’s long-term financial position.
• Pursue opportunities to generate additional revenue through events, fundraising initiatives, sponsor ships, community partnerships, and applicable grant programs.

Member, Guest, and Community Relations

• Champion an exceptional member and guest experience by promoting friendly, attentive, and professional customer service throughout the club.
• Build positive relationships with members, guests, local businesses, community organizations, and other stakeholders.
• Serve as a primary point of contact for organizations and individuals interested in hosting tournaments, corporate events, and other functions at Elmwood.
• Address concerns and inquiries professionally, ensuring effective communication and timely follow-up.

Marketing and Communications

• Lead and coordinate marketing initiatives to strengthen Elmwood’s profile and promote its facilities, services, events, and membership opportunities.
• Enhance the club’s social media presence and other communication channels.
• Work with the management team to ensure members, guests, and staff receive timely, accurate, and consistent information.

Staff Development and Team Building

• Support the recruitment, training, development, coaching, and evaluation of employees in collaboration with department leaders and the Board, as appropriate.
• Encourage professional development, recognize employee contributions, and promote a positive and accountable work environment.
• Lead by example through a visible, approachable, energetic, and…