Service Advisor

SERVICE ADVISOR

Location:

Swindon
Salary: £35,000 OTE
Job Type: Full-Time, Permanent

LOOKING FOR A ROLE WHERE YOU CAN EARN £35,000 OTE WHILE BUILDING A LONG-TERM CAREER IN A MODERN DEALERSHIP?
This is an excellent opportunity for an experienced Service Advisor, or a customer-focused individual looking to develop a career within the automotive industry. You will join a professional aftersales team within a modern dealership environment, working closely with customers, Vehicle Technicians and the Parts Department.
With excellent training, genuine career progression and a strong benefits package, this role offers more than just the day-to-day Service Advisor position.
 
WHAT'S IN IT FOR YOU
·£35,000 OTE

· 30 days annual leave including Bank Holidays

· Additional day off for your birthday

· Excellent career progression and development

· Manufacturer and brand-specific training

· Long service and loyalty awards

· Life assurance at 3x annual salary

· Employee Assistance Programme with 24/7 support

· Pension scheme with employer contributions

· Cycle to Work scheme

· Eyecare voucher scheme

· Online rewards platform with retail discounts

· Referral scheme

· Staff discounts on vehicles, servicing, MOTs and parts

· Ongoing coaching, training and development

THE ROLE
As a Service Advisor, you will be the main point of contact for customers while their vehicle is with the dealership.
Your responsibilities will include:

· Booking vehicles in for servicing, maintenance and repair work

· Keeping customers updated throughout the workshop process

· Liaising closely with the Workshop and Parts Department

· Explaining additional work requirements and associated costs

· Scheduling and recording workshop activity

· Preparing job cards, orders and invoices

· Supporting aftersales administration and file auditing

· Maintaining accurate customer and vehicle records

· Delivering an excellent customer experience from booking through to collection
 
ABOUT YOU
You will be a confident and professional individual with excellent communication and organisational skills.
Previous Service Advisor, Aftersales Advisor or automotive customer service experience would be highly beneficial, although candidates from other customer-focused or premium environments will also be considered.

You will ideally have:

· Experience with in a Automotive Service Advisor Role

· Excellent communication and interpersonal skills

· Strong administration and time-management ability

· A proactive and flexible approach

· The ability to work effectively as part of a team

· Good attention to detail

· A full UK driving licence
 
APPLY TODAY
This is a fantastic opportunity for a customer-focused individual looking to join a successful dealership with excellent training, benefits and long-term progression.
For more information or to apply to Service Advisor Vacancy, please contact Kieran at Auto Skills UK quoting Job Reference: 54584