Service Management Support

Join Our Team as a Service Management Support

Location:

Swindon, Royal Wootten Bassett

Contract Type:
Temp to Perm

Hourly Rate: £12.78

Monday to Friday, Hours between 08:00-17:00; shift TBC.

As a Service Management Support, you will play a vital role in ensuring smooth operations.

• Communicating clearly and confidently with team members and stakeholders.
• Supporting the implementation of service management principles.
• Processing documents efficiently and accurately.
• Mapping processes and understanding workflows to enhance operational efficiency.
• Building and maintaining excellent working relationships at all levels.
• Juggling multiple priorities in a fast‑paced environment while staying organised and methodical.

• Has at least 3 years' experience in document processing or similar operational environments.
• Possesses a strong understanding of service management principles.
• Is proficient in IT skills including Word, spreadsheets, databases, email, and web use.
• Communicates with clarity and confidence, presenting professionally at all times.
• Can build and maintain excellent working relationships with colleagues and stakeholders.
• Is organized and methodical, capable of juggling multiple priorities without breaking a sweat.
• Has experience in mapping processes and understanding workflows.

We are an equal opportunity employer and welcome applications from all qualified candidates.