Customer Service Advisor
Job in
Swindon, Wiltshire, SN1 1PJ, England, UK
Listed on 2026-02-17
Listing for:
911 Staffing
Full Time, Part Time, Seasonal/Temporary
position Listed on 2026-02-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Monday to Friday - No weekends! Part time - 20 hours per week Working hours are 1pm - 5pm £12.21ph rising to £12.71ph in April 2026 Temp to permanent role Based in Stratton area (on main bus route) Duties for the Customer Service Advisor role:
Ensure all calls and emails are responded to in a professional and timely manner, escalating to Team Leader where required Liaise with various parties including transport providers Liaise with other internal team members Entering information on two different customer record systems Dealing with transport and customer queries Entering information into reporting spreadsheets Build and maintain relationships with key customers Ensure procedures are adhered to in line with company policy and best practice Experience / Skills required for the Customer Service Advisor role:
Good PC skills, including experience of Microsoft Office Excel, Word & Outlook
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