Service Advisor. LilyLifestyle

About the role

As an Aftersales Advisor, you'll be the friendly face and trusted voice for our customers guiding them through their service journey from start to finish. You'll combine outstanding customer care with commercial awareness, ensuring every customer drives away delighted.

• Delivering exceptional customer service, every time
• Advising customers on servicing, repairs, and maintenance
• Liaising with workshop technicians to keep things running smoothly
• Building long‑lasting customer relationships
• Working towards achievable targets with uncapped potential

• Previous customer service or automotive experience (preferred, not essential)
• Confident communicator with a professional approach
• Organised, motivated, and results‑driven
• A passion for delivering a premium customer experience

Sytner Group are delighted to provide an industry‑leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement 33 days inc. bank holidays
• Industry‑leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary/community work

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please .