Revenue Manager

Revenue Manager

Location:

Swindon
Salary:
Circa £50,000 per annum

Contract:

Full-time, Permanent
About Happy Days
Happy Days is growing, and we're opening a second support hub in Swindon. This new location will help us support our nurseries and early years teams as we continue to expand.
We're looking for a commercially minded   Revenue Manager   who can turn data into action. We need someone who can help us maximise income, improve processes, and support our nurseries to make informed decisions that help children, families and teams thrive.
This is an exciting opportunity to lead a talented team, shape our pricing and funding strategies, and play a key role in supporting the continued growth of our organisation.

The Role
As Revenue Manager, you'll be responsible for managing income across our growing nursery portfolio. You'll oversee fees, billing, payment collection, government funding claims and revenue reporting.
You'll lead a team of six and work closely with Early Years Managers, Operations leaders and the Finance Team to make sure income is recorded accurately and collected on time.
This role combines financial knowledge with a good understanding of how our nurseries operate. You'll use data to spot trends, solve problems and help leaders make informed decisions about income and performance.
This role is ideal for someone who enjoys leading people, improving processes and working with others to achieve great results.
What You'll Be Doing
Leading annual reviews of nursery fees and making sure systems are updated correctly.
Producing regular reports and insights for senior leaders.
Monitoring income across the business and identifying risks and opportunities.
Forecasting future income and supporting cash flow planning.
Managing billing, payment collection and debt reporting.
Working with Early Years Managers to improve payment collection and reduce overdue payments.
Making sure financial information in our nursery management system is accurate and up to date.
Managing government-funded childcare schemes and other funding streams.
Preparing funding claims and checking that payments are received correctly.
Supporting new nurseries joining the group and helping them move into our ways of working.
Looking for ways to improve systems, reporting and processes.
Ensuring funding claims and reporting meet all required guidelines and regulations.
Leading and Supporting Others
You will lead and support a team of six:
Four Finance Officers.
One Cash Collection Officer.
One Funding Officer.
You will:
Set clear expectations and support your team to do their best work.
Manage workloads and make sure deadlines are met.
Coach and develop team members.
Hold regular one-to-one meetings and performance reviews.
Help the team adapt to new processes and systems.
Build a positive, supportive and collaborative team culture.
What We're Looking For
We're looking for someone with strong commercial awareness, leadership skills and a passion for improving the way things work.
You will:
Enjoy working with data and turning it into useful information.
Understand how fees, funding, payments and nursery occupancy affect business performance.
Be confident making recommendations and supporting decision-making.
Build strong working relationships with colleagues and external partners.
Explain financial information clearly to people who do not work in finance.
Be organised and able to manage multiple priorities.
Take ownership of problems and find practical solutions.
Look for opportunities to improve systems, processes and reporting.
Essential Skills and Experience
Experience in revenue management, commercial finance, pricing or a similar role.
Experience leading, managing or developing a team.
Strong financial, analytical and problem-solving skills.
Experience preparing management reports and performance information.
Experience managing billing, payments or income processes.
Excellent communication and relationship-building skills.
Strong Excel skills and confidence working with data.
Experience using finance or business systems.
Desirable Skills and Experience
Studying towards ACCA, CIMA, AAT Level 4 or an equivalent qualification.
Experience working in a multi-site organisation ideally in childcare, education, hospitality, retail or another customer-focused business.
Experience using nursery management systems such as Famly, Connect, EYWorks or Blossom.
Knowledge of government-funded childcare schemes and funding claims.
Experience supporting business acquisitions or integrating new sites.
Experience improving reporting, systems or business processes.
Knowledge of pricing, income management and business performance analysis.

What We Offer
We're proud to offer a supportive and collaborative working environment where people can develop and thrive.
Flexible Working
Once our new hub is established (typically after around six months), you'll be able to work in a hybrid way, with around three days in the office and two days from home.
Learning and Development
Ongoing professional development.
Support with…