Commercial Lead, Risk Manager​/Analyst, Regulatory Compliance Specialist

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Commercial Lead

Reporting Relationships

Direct Manager:
Regional Finance Director

Matrix Manager:
Regional Account Director

Role Summary

The Commercial Lead will play a frontline role in partnership with the client and key stakeholders to support business, operational and commercial decisions. This role will leverage extensive central government contracting expertise and commercial analysis capabilities to provide sound advice and guidance around pricing, contract terms, and risk mitigation in partnership with account stakeholders. The Lead will utilize commercial acumen to develop and maintain all necessary guidelines and manuals associated with relevant contractual and operational processes.

This role will provide strategic leadership to the JLL operational team, ensuring all staff are well trained on contract management and understanding of commercial impact. The Lead will ensure that appropriate processes and controls are in place to maintain the integrity of all contractual arrangements and compliance with client requirements.

Responsibilities

The Commercial Lead will be responsible for:

Business Partnering and Contract Management
Support the Regional Account Director and account team in business, operational, and commercial decision making, risk mitigation and pricing advice in partnership with the client and stakeholders
Lead all aspects of central contract governance and management, ensuring full compliance with Master Service Agreement and the frameworks
Communicate clear timelines, ownership, objectives and guidelines for all contractual obligations
Support ongoing cost saving and value engineering projects, including identification, monitoring and analysis
Identify market trends and changes in pricing models to develop recommendations with a focus on value-creating outcomes for JLL and our clients
Partner with account leaders to execute contract changes, variations, and scope management

Commercial Analysis and Pricing
Conduct detailed commercial analysis to support pricing decisions, bid preparations, and contract negotiations
Analyze operational data across the client's property portfolio to identify commercial opportunities and risks
Provide commercial insights and variance analyses for senior leadership
Assist the development of annual budgets and quarterly forecasts
Monitor contract performance against commercial targets and KPIs

Invoice Management and Payment Coordination
Develop and maintain all necessary guidelines associated with invoice processing
Review and confirm billable item during each invoice cycle
Ensure appropriate controls around billing processes

Reporting and Business Intelligence
Lead management and oversight of all commercial reporting, analyzing operational data across the client's property portfolio
Provide monthly, quarterly and ad hoc reporting on commercial performance and contract delivery
Guide the team toward completing budget, operating reviews and forecast activities in an accurate, consistent and timely fashion

Process Management and Compliance
Ensure that appropriate process and systems controls are in place and maintained to guarantee the integrity of all contractual and commercial transactions
Ensure all contractual arrangements are compliant with central government requirements and recognized quality management processes
Maintain audit-ready documentation and reporting standards

People Management
Provide effective strategic leadership and direction to account team by encouraging a culture of open and constructive collaboration and teamwork
Ensure all staff are well trained on contract management systems and commercial processes

Core Competencies

The Commercial Lead will demonstrate the following competencies:
Essential:
Extensive central government contracting experience , including deep knowledge of government procurement frameworks, regulations, and compliance requirements
Essential:
Strong commercial analysis skills  with proven ability to interpret complex data, identify trends, and provide actionable insights
Essential:  Exceptional cross-geographic communication capabilities with demonstrated ability to translate complex contractual requirements, government procurement frameworks, and compliance obligations into clear, actionable operational solutions for English-speaking teams across 12 different European geographies. Must possess the proven ability to adapt communication style to suit diverse audiences-from frontline operational staff to…