Deputy Branch Manager

Handelsbanken offers a genuinely different approach to banking. We are a local relationship bank providing bespoke, customer-led banking and wealth management services for personal and corporate customers.

Our branch teams build trusted, long-term relationships with customers in their local communities. With our decentralised ways of working, decisions are made in the branch, close to the customers. Teams decide who they work with and how best to support them, without short-term sales targets or bonus-driven incentives. Instead, we focus on doing what is right for the customer, even when that means prioritising long-term value over short-term profit.

This approach has underpinned our success for decades. Today, Handelsbanken holds the strongest credit rating among its peer banks, is independently recognised as Europe’s safest commercial bank, and is consistently ranked highly for customer satisfaction and relationship banking,

Our culture is values-led, shaped by trust, respect, and long-term thinking. We empower our people to use their expertise, make confident decisions and build long-term careers. We look for people who share our long-term vision, want to grow and want to make a meaningful impact in their local community and with the Bank.

We also recognise that flexibility can support people to perform at their best, and that it looks different for everyone. While arrangements will depend on the requirements of the role and the needs of the business, we are open to having a conversation around what flexibility could look like for you.

Check our Handelsbanken website for further information

We are looking for a Deputy Branch Manager to join our Branch in Swindon .

You will support in the performance, growth, profitability and culture of the Branch.

The Deputy Branch Manager will work closely with the Branch Manager to facilitate and lead the execution of the local branch strategy, develop a high-performing team, and actively drive business development within the local market. They will act as a visible ambassador for Handelsbanken, building deep and trusted relationships with customers, residential and commercial brokers, professional introducers, and the wider community, while ensuring excellent customer outcomes, strong risk management, and full regulatory compliance.

The Deputy Branch Manager role is pivotal to Handelsbanken’s decentralised model and requires a developing leader who thrives on autonomy, accountability, and long-term relationship banking.

• Work closely with the Branch Manager and assist in leading the branch taking accountability for strategy, growth, and sustainable profitability to deliver consistently high levels of customer service and satisfaction.
• Assist and contribute toward the setting and delivery of the branch business plan, aligning commercial objectives with Handelsbanken’s values, customer-centric approach, and risk appetite.
• Translate local market insight into clear priorities and measurable outcomes to support long-term growth.
• Support the Branch Manager in ensuring the branch operates effectively within its defined geographical area, respecting the integrity of Handelsbanken’s local banking model.

• Lead by example to other team members in business development, originating new Private and Corporate Banking relationships through referrals, introducers, residential and commercial mortgage brokers, and professional networks.
• Build and maintain a strong presence in the local business community, developing trusted relationships with individuals, professional firms, and business introducers.
• Identify and realise cross-selling opportunities…