Band 5 Business Coordinator

BaNES, Swindon & Wiltshire (BSW) and welcome applications for the role of a Band 5 Business Co-ordinator to operate across the division following the Trust decision to move into a service line model commencing in January 2027. There is an expectation to travel across the BSW division as necessary.

We are looking for an experienced senior administrator to provide highly efficient and accurate business support for the BSW (service line TBC) Senior Leadership Team (SLT) on a day to day basis, which will include organising strategic and senior meetings as well as administering them along with being the main point of contact for the service administration team across the identified service.

The post holder will report directly to the BSW Business Manager and the Head of Service and work within the BSW services. The team includes the Head of Service and Head of Patient Safety and Quality Improvement and senior managers. You will be integral to the wider leadership team.

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Provide full business co-ordination and administrative provision including complex diary management to the Head of Service and Head of Patient Safety and Quality Improvement on a day to day basis.

Independently manage your own workload while adapting work priorities to meet deadlines.

Arrangement of meetings, minute taking and action trackers and distribute as required.

Be the first point of contact for liaison/communication on behalf of the Senior Leadership Team with a wide range of stakeholders including Service Users and Carers, Multi-disciplinary Teams, Health and Social Care and other Statutory Agencies.

Ensure Information Governance compliance and confidentiality is maintained at all times.

Undertake defined project work as required.

Having an overview of effective information systems for the community service by working closely with colleagues and corporate teams and supporting performance compliance/service improvement.

Support the development and implementation of administrative functions and admin processes within the service line including the management of administration staff.

Support effective internal and external communication systems within the workstream including to external stakeholders as required.

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provide

High Quality, Compassionate Care everywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Supporting Head of Service, Head of Patient Safety and Quality Improvement including service managers in compiling and delivering Business Plans including liaison with a wide range of stakeholders, both internal to the organisation and external, including:
Multidisciplinary Teams;
Services Users and Carers;
Health and Social Care teams i.e. GPs and community health;
Senior Management;
Other statutory agencies e.g. Police, Ministry of Justice, safeguarding etc.

Participating in and organising strategic, service and Trust/ Divisional/ Departmental meetings, including associated resources.

Developing and implementing administration procedures and protocols, which deliver quality and efficiency to meet the needs of service users and the service.

Providing and discussing confidential…