Retail Associate

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand.

Our retail stores are looking for associates who can engage, excite, educate, and entertain our consumers from the moment they walk through the door. If you have a passion, desire to be a true brand ambassador, and a genuine love for working with customers, apply now for an incredible opportunity.

• Achieve personal KPIs and contribute to overall store performance.
• Deliver total customer satisfaction to every customer, following the end‑to‑end customer journey from entering the store to leaving the store.
• Help ensure the store remains as commercial as possible following company guidelines.
• Adhere to company policies and procedures.
• Maintain health, safety, and environmental standards in the store.
• Perform other duties required by the management team.

• Team player.
• Demonstrate strong customer service skills.
• Passion for retail and sales.
• Desire to learn.
• Ability to perform basic math and general retail operational processes.
• Effective communication skills.
• Flexible work schedule, including weekends and holidays.

• Competitive compensation.
• Potential to earn more through the Retail Bonus Scheme.
• Great development opportunities.
• Inclusive working environments across all European locations.
• Generous staff discount.
• Project involvement across the European region.
• Flexible uniform package.