Sales Agent, Telemarketing & Telesales

Location: Upper Stratton

Position:
Sales Agent

Location:

Swindon

Contract Type:
Full-time, Permanent

Hours:

Monday to Thursday: 08:30 – 17:00;
Friday: 08:30 – 15:00.

Salary: £26,000 per year   

About the Client:

Our client specialises in providing premium telecommunications solutions tailored specifically for small and medium-sized enterprises, delivering exceptional service along with innovative technology.

Job Description:

The client seeks a motivated individual to expand their outreach and promote their telecom offerings. As a Sales Agent, you will make proactive calls, identify client needs, and demonstrate how their services can enhance business operations. Key responsibilities include conducting outbound calls, assessing telecom requirements, advising on suitable solutions, generating new leads, maintaining accurate records in their customer relationship management (CRM) system, and collaborating with account managers.

Job Role:

Outbound Calling:
Make outbound calls to potential prospects within the SME sector to introduce and promote CAN Solutions telecom products and services.

Needs Assessment:
Gain an in-depth understanding of prospects’ current telecom solutions and identify their needs and pain points.

Solution Advising:
Educate prospects on the benefits of CAN Solutions’ offerings and how our solutions can meet their business needs.

Opportunity:
Identify and maximise opportunities by meeting and exceeding key performance indicators (KPIs) such as lead generation and daily talk time

Database Management:
Cleanse and manage the CRM database to ensure accurate and up-to-date information on prospects and clients.

Lead Generation:
Generate new business opportunities by scheduling telephone appointments for account managers to follow up on.

Collaboration:

Work closely with account managers to ensure a seamless transition of leads and to support the overall sales process.

Performance Metrics:

Success as a Sales Agent will be measured by:

Lead generation,

Daily call duration,

Accuracy of CRM entries,

The number of appointments set.

Requirements:

Proven experience in a sales role, preferably within the telecom or technology sector.

Excellent communication and interpersonal skills.

Strong ability to understand and articulate technical solutions to nontechnical clients.

Proficiency in using CRM systems for data management and lead tracking.

Self-motivated with a results-driven approach.

Ability to work independently and as part of a team.

Strong organisational skills.

Benefits:

Competitive salary and commission structure

Comprehensive training and ongoing professional development

Opportunity to work in a dynamic company

Collaborative and supportive work environment

Career growth opportunities

21 days' holiday plus Bank Holidays

Christmas shutdown