Parts Advisor

We are currently recruiting for a Parts Advisor to join a well established automotive parts dealership in the Swindon area.
This is a great opportunity to join a friendly team to help continue to drive the company forward - there is certainly exciting times ahead!
About the Parts Advisor role:
 
* Working hours are Monday to Friday, 8am-5:30pm + alternate Saturday mornings, 8am-12:30pm
 
* Salary is £35K per annum
 
* Permanent role
 
* Swindon based - easily accessible by public transport
Duties for the Parts Advisor role:
 
* Working as part of the Sales Team you will answer incoming enquiries via telephone / email i.e. pricing, stock availability, delivery times etc
 
* Assist customers who visit the trade counter in person to make enquiries and place / collect orders
 
* Maintain existing customer relationships & develop new relationships applying effective sales techniques
 
* Process customer parts orders with accuracy and keep them updated
 
* Contribute to a positive team performance to optimise sales
 
* Develop knowledge of products to be able to assist customers effectively
Skills / Experience required for the Sales Advisor role:
 
* Excellent customer service experience, with the ability to maintain / build relationships is essential
 
* Able to work well as part of a busy team to deliver results
 
* Organised with great attention to detail
 
* IT skills - ability to work with various systems & Microsoft office
 
* Have resilience to deal with rejection & demanding customers
 
* Willingness to learn and develop
 
* A team player with the ability to also work independently
 
* Excellent interpersonal and communication skills, both written and verbal
 
* Knowledge of car parts and MAM system would be preferential but not essential as full training will be provided
If you would like to be considered for the Parts Advisor role apply today