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Luxury Cluster Reservations Agent: VIP & Group Bookings

Job in 6000, Luzern, Kanton Luzern, Switzerland
Listing for: Mandarin Oriental
Full Time position
Listed on 2026-08-28
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 90000 CHF Yearly CHF 60000.00 90000.00 YEAR
Job Description & How to Apply Below
Location: Luzern

Mandarin Oriental Palace Luzern sucht eine/n Cluster Reservation Agent zur Verstärkung des Reservierungs-Teams. Sie betreuen Reservierungsanfragen für Luzern und Zürich, bearbeiten VIP- und Stammgäste und erstellen Angebote für Gruppen- und Einzelbuchungen.

Sie arbeiten eng mit Front Office, Sales & Marketing zusammen und bringen idealerweise HMS/Infor Kenntnisse mit. Gute Deutsch- und Englischkenntnisse sind Voraussetzung, weitere Sprachen von Vorteil.

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