Standard Operations Specialist; m/w/d
Listed on 2026-10-18
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Customer Service/HelpDesk
Customer Service Rep, Technical Support, CRM Systems & Management, HelpDesk/Support
Location: Gümligen
Who are we?
CARBAGAS AG, a company of the Air Liquide Group, produces and supplies high-quality gasses for industrial and medical application among others. In parallel, the company develops and settles tailored gas systems in technical terms. We are everywhere in your daily life and you do not see us! From the gas in your lemonade to the chip in your smartphone through the reduction of gas emission, we take part to our customers’ innovative development of applications.
How will you contribute and grow?
Unterstütze uns bei der Optimierung unserer digitalen Prozesse.
- Stammdatenmanagement:
Anlegen von Kunden, Wiederverkäufern und Händlern sowie die sorgfältige Verwaltung der Stammdaten in unseren ERP- und CRM-Systemen. - Vertragsmanagement:
Zuverlässige Durchführung von Änderungen an Verträgen und Konten. - Bestandspflege:
Bearbeitung und Anpassung von Kundenbeständen auf Anfrage. - Prozessoptimierung:
Proaktive Maßnahmen zur Sicherstellung der Datenkonsistenz, zur Steigerung von Effizienz und Profitabilität sowie zur kontinuierlichen Verbesserung der Kunden- und Händlererfahrung.
- Erfolgreich abgeschlossene kaufmännische Berufsausbildung.
- Sicher Umgang in SAP, Salesforce sowie Google Workspace.
- Sehr gute Deutschkenntnisse (mindestens C2).
- Französisch, Englisch oder Italienisch sind von Vorteil.
- Starke Kommunikationsfähigkeiten für den aktiven Austausch mit Schnittstellen wie Customer Service, Vertrieb, Finance und Disposition.
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Aworld leader in gases, technologies and services for Industry and Health
Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.
Join us for a stimulating experienceyou’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be here!
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