Field Service Engineer - Automation

Buhler Group in Riyadh, Saudi Arabia is looking for a passionate professional to join our team as a Field Service Engineer - Automation to support customers with automation service, troubleshooting, commissioning, maintenance, and optimization of Bühler machines and automation systems. This position is responsible for providing remote and on-site technical support, ensuring reliable system performance, supporting customers with automation solutions, and identifying service, upgrade, and modernization opportunities.

• Provide remote and on-site troubleshooting for PLCs, process control systems, motor starters, industrial networks, instrumentation, and electrical control systems.
• Diagnose automation faults by analyzing PLC software, alarms, system logs, electrical signals, and process conditions.
• Commission, maintain, modify, and optimize Bühler machines and automation systems.
• Perform software modifications, backups, upgrades, component replacements, and system restoration.
• Support automation retrofits, migrations, preventive maintenance, and root-cause analysis activities.
• Guide customer operators and maintenance teams through troubleshooting and system recovery.
• Work with the Sales team to conduct customer-site audits, assess system conditions, and identify service, upgrade, and modernization opportunities.
• Prepare service reports and maintain accurate technical documentation and software backups.
• Coordinate with customers, service teams, engineering departments, and product specialists.
• Participate in on-call support and travel to customer sites as required.

• Bachelor's degree in Automation Engineering or Electrical Engineering.
• Minimum 5 years of professional experience in industrial automation, technical support, commissioning, or field service.
• Strong hands-on experience with Siemens SIMATIC S7-300, S7-400, and S7-1500 PLCs.
• Proficiency in Siemens STEP 7 and TIA Portal, including programming, diagnostics, troubleshooting, and software modifications.
• Practical experience with Siemens PCS 7 is required.
• Strong programming knowledge of STL, SCL, and FBD.
• Knowledge of OPC communication, system integration, and troubleshooting.
• Strong knowledge of industrial control systems and automation principles.
• Ability to read, interpret, and troubleshoot electrical schematics and control drawings.
• Strong knowledge of industrial communication protocols, particularly PROFIBUS and PROFINET.
• Knowledge of industrial instrumentation, including parameterization, configuration, setup, calibration, and troubleshooting.
• Practical experience with motor starters, including Variable Frequency Drives - VFDs and soft starters.
• Strong analytical, troubleshooting, customer service, and communication skills.
• Good written and spoken English.

Questions? We are happy to answer them!

Questions? We are happy to answer them!

Shailja Dubey
Manager - Human Resource

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines.

Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.

We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.