Head of KYC

As a leading provider of online financial services, Swissquote Group offers innovative solutions and comprehensive services to meet the wide-ranging demands of its global clients

• Lead the Bank's KYC onboarding programme, acting as the main point of contact for sales teams and back office on all KYC-related matters
• Manage a team of KYC & AML specialists, overseeing the onboarding of new clients and ensuring compliance with AML/KYC regulations and policies
• Assess and challenge documentation received, perform quality controls on name screening and adverse media checks, and investigate any blacklist/sanctions hits
• Identify and evaluate KYC risks, review customers' approval requests, and ensure Enhanced Due Diligence is conducted on high-risk customers
• Support decision-making processes of client onboarding committees and analyse suspicious activities and AML red flags
• Prepare for and participate in internal and external audits and regulatory investigations related to AML compliance
• Keep abreast of regulatory developments and industry best practices, recommending changes to policies, procedures, and controls as necessary
• Draft and update internal procedures related to KYC and AML processes
• Provide regular reporting to management on KYC and AML matters
• Support the Compliance Department and CCO on Compliance-related projects and contribute to the continuous improvement of the service

• Bachelor's or Master's degree in Business, Law, Finance, Management or related field, with minimum 5 years' experience in insurance/banking/finance sector
• Extensive knowledge and experience in KYC/AML/Distribution requirements and implementation processes
• Fluency in English and French or German; additional European languages are a plus
• Proven ability to lead and develop a team, including providing mentorship and performance management
• Strong problem-solving skills, attention to detail, and ability to handle client complaints effectively
• Excellent communication and presentation skills, with ability to prepare and present data and information
• High level of integrity, professionalism, and ability to work under pressure and meet deadlines
• Strong analytical skills to identify issue root causes and recommend process improvements
• PC literate with comprehensive knowledge of key Microsoft applications