Sr Product Manager- Patient Reported Outcomes; PROs

Job Type

Full-time

Join the team shaping the future of healthcare! Medbridge is a dynamic software company working with the country’s largest healthcare providers to build technology solutions helping patients get better faster, while decreasing the overall cost of care. Our Product team is growing and looking for a Senior Product Manager of Patient Reported Outcomes to join us, reporting to the VP of Product.

We hire in the following states: AZ, CO, CA, FL, , GA, IL, NH, KS, MA, MI, MN, NC, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.

As the Senior Product Manager of Patient Reported Outcomes, you will own the end-to-end vision, strategy, and delivery of our Patient-Reported Outcomes platform. This product sits at the heart of our analytics suite, powering data visualization, benchmarking, risk‑adjustment, and data‑sharing capabilities. You will help identify and implement AI and advanced analytics capabilities and push Medbridge forward into our future as an insights company, driving outcomes for patients, clinicians and organizations alike.

You will champion a strong data culture and advocate for best practices, making an impact across the entire organization.

• We are mission driven. At Medbridge, our mission is clear - we want to help everyone move well, feel well, and live well.
• You’ll make an impact here. 300,000+ clinicians use our products daily, impacting millions of patients. In this role, you help create experiences that impact these important leaders.
• Our customers love Medbridge! We work with 9 of the top 10 Private Practice and hospital systems nationwide, and 6 of the top 10 home health organizations. We have a nearly 100% client retention rate and are continuing that work in 2024 and beyond.

• Develop and articulate a clear vision and strategy for Medbridge’s patient reported outcomes platform.
• Lead cross‑functional delivery – work hand‑in‑hand with a team of engineers, designers, and analysts to turn high‑level requirements into shippable features on schedule.
• Collaborate with data engineers, analysts, and stakeholders to design and implement scalable, robust, and accurate data solutions, identifying and integrating disparate data sets to create a cohesive and comprehensive data environment.
• Translate complex data uses, relationships, and customer and stakeholder needs into clear product requirements documents, user stories, functional specifications, and acceptance/quality criteria for new features and products.
• Data visualization – Create intuitive, purpose‑driven visualizations that surface insights across multiple use cases.
• Partner with head of AI, engineering, and analytics teams to identify, define, and implement AI and advanced analytics capabilities, including predictive modeling, machine learning, and customer insights.
• Own data governance & quality – champion rigorous data‑validation, privacy, and compliance processes to ensure the integrity of patient‑reported outcomes used for benchmarking and reporting.
• Drive performance measurement – define success metrics, set up dashboards, and continuously monitor adoption, accuracy, and impact of the PRO solutions.

• 5 years and above Product Manager experience
• Healthcare experience ideally with patient reported outcomes, but minimally roles that required deep understanding of clinical workflows, outcomes measurement, or health‑system operations.
• Data‑savvy product leader – proven ability to design, ship, and iterate on data‑heavy products, with comfort discussing statistical methods, risk‑adjustment models, and benchmarking frameworks.
• Technical fluency – hands‑on experience building meaningful analysis and visualizations for stakeholders. Familiarity with SQL, data‑modeling, data pipelines, and analytics dashboard development.
• Strategic thinker & storyteller – can distill complex clinical concepts into compelling product narratives for both technical and non‑technical audiences.
• Experience collaborating directly with customer decision makers and their teams.
• Team player who thrives in dynamic, outcomes‑driven environments.
• Strong written and oral communication skills with the ability…