Software Developer, Technical Support

Software Developer

At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow.

Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value – not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We’d love for you to join our team!

At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow.

Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value – not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We’d love for you to join our team!

The Software Developer / Open Text App Works Engineer is responsible for designing, developing, enhancing, and supporting software components in alignment with evolving functional requirements, commercial best practices, and DoD accreditation/security standards. This role supports CMTARS and related systems by implementing new modules, resolving interface issues, conducting regression testing, and collaborating closely with AFRBA, onsite support personnel, and project teams. The contractor will perform development work from their location while coordinating with onsite representatives for requirement prioritization.

Proposed software changes will be reviewed monthly by the AFRBA Configuration Control Board. This position requires deep expertise in Open Text App Works, custom component development, JavaScript/Marionette coding, and integrated platforms such as  and Salesforce.

• Design, develop, enhance, debug, and implement software components or modules as new requirements emerge.
• Modify or extend components in alignment with:
  • AFRBA-delivered requirements
  • SDLC best practices
  • DoD accreditation and security standards
• Develop and maintain Custom Component Software and Custom Component Documentation.
• Address issues related to:
  • System interfaces
  • Integration with other platforms
  • Compatibility across environments
• Recommend application changes and interface improvements where appropriate.
• Collaborate with project teams and end users to ensure functionality meets requirements.
• Resolve and troubleshoot technical issues across Open Text App Works and integrated systems.
• Perform full regression testing on enhancements or defect corrections.
• Provide:
  • Test Results
  • Test Incident/Discrepancy Reports within five business days following a test event.
• Present a list of changes and test scripts to the CMTARS Program Manager or designee for approval prior to any system release.
• Work in conjunction with onsite end user support representatives and AFRBA prioritization.
• Support monthly reviews for all proposed software changes.
• Serve as a Subject Matter Expert (SME) for:
  • Open Text products
  • Server architectures
  • System operations

• Minimum 5 years of demonstrated experience implementing Open Text App Works solutions.
• Minimum 5 years of coding experience using:
  • Marionette
  • Java Script
• Minimum 3 years of demonstrated experience integrating  and Salesforce software solutions.

• Security+ (DoD 8570.01-M compliant)
• Open Text Certification for App Works 24.0, or earlier versions back to 16.2
• Verifiable training, working knowledge, and/or certification with:
  • Salesforce 24.0 or previous iterations