Support Technician

Jabil Healthcare is the world’s largest provider of design and manufacturing services in healthcare, and we help improve the health and well-being of people around the globe. Join our team and contribute to the development, design, and production of products and solutions for leading international healthcare brands to enhance patient health.

For our team in Balsthal and Hägendorf, we are looking for an

• Ensure the management of all user IT requests and incidents in the existing ticket management tool.
• Provide Level 1 / Level 2 support for company IT hardware (computers and peripherals) as well as software under the responsibility of the IT department.
• Install and configure standard applications and collaborate with vendors for specific applications in production areas.
• Work with other IT professionals (including remote teams) to maintain uninterrupted IT service.
• Participate regularly in training sessions to stay aligned with current requirements.
• Manage IT inventory (hardware and software).
• Update and share knowledge documentation.
• Actively contribute to the continuous improvement of IT services.
• Participate in IT projects and support other departments with their projects.

• Completed IT training (EFZ or equivalent level), ideally with 2 years of experience in a similar role.
• Proficiency in using Windows-based computers and Microsoft products in general, especially Microsoft Office and Outlook.
• Good understanding of Windows Server and network environments.
• Fluent in German and good knowledge of English.

Sr. Information Technology Manager

• A responsible and varied role in a global company
• Progressive employment conditions with long‑term prospects
• High level of personal responsibility and independent working
• A safe space for creative thinking and workplace learning
• Bonus system, additional vacation days, and many other benefits

We look forward to receiving your complete online application. Say YES to Jabil and YES to a new challenge!