IT Project Manager; 3rd Party System Implementations

IT Project Manager

We are a dynamic scale-up and have been revolutionising the Swiss e-commerce market for over 5 years. With our unique platforms – from Brands for Employees to Brands for Students and the MyAXA Deals Platform – we offer exclusive access to leading products and services to closed communities. In partnership with Twint, we also run the majority of Twint Superdeals.

With 100+ passionate team members across Europe, we generate a mid double-digit million turnover and have grown at an average of 70% annually. Awarded the SEF.Growth High Potential Label by the Swiss Economic Forum, we’re on an ambitious journey and you know what — we’re just getting started.

To strengthen our Business Systems team, we are looking for an IT Project Manager (3rd Party System Implementations) with strong project delivery skills and solid BPM capabilities. Your mission: lead the end-to-end implementation of key 3rd-party systems — such as a new accounting system, a warehouse management system, and a CRM — and analyse, document, and optimise the business processes these systems support.

This is a role for someone with experience in IT project management and process work who wants to own business-critical implementations from vendor selection to go‑live. You’ll learn and work close with an experienced IT team as well as with the senior management of the company.

Place of work: Dällikon, Zurich area — Hybrid

Start: immediately or by arrangement

As an IT Project Manager in our Business Systems team, you sit at the intersection of business, processes, and technology. You take business-critical 3rd-party system implementations, a new accounting system, a warehouse management system, a CRM and more, from vendor evaluation through requirements, rollout, and adoption.

Because every system is only as good as the processes around it, BPM is your second pillar: you analyse how we work today, design how we should work tomorrow, and make sure processes, systems, and data flows work seamlessly together after go‑live.

You work in an agile environment (Scrum/SAFe-inspired/Team Topologies) and collaborate closely with our Head of Business Systems, the wider IT team, external vendors, and internal stakeholders across the company. Your work directly influences how our company scales — and you'll grow with it!

• Lead end-to-end projects for implementing major 3rd-party applications (e.g. Accounting, Warehouse Management, CRM, ERP modules)
• Own the discovery, vendor evaluation, requirements definition, and rollout planning
• Translate business needs into clear project plans, milestones, and deliverables
• Ensure alignment with C-Level, stakeholders, and operational teams
• Learn to manage risks, dependencies, timelines, budgets, and stakeholder expectations
• Help coordinate internal teams and external vendors throughout the implementation from kick‑off to go‑live and hypercare

• Analyse, map, and document the business processes affected by each implementation end-to-end across departments
• Structure and model workflows using BPM best practices (e.g. BPMN, RACI, Value Streams)
• Identify bottlenecks, inefficiencies, risks, and automation opportunities
• Redesign processes to improve efficiency, scalability, compliance, and data quality
• Align process changes with business goals, system capabilities, and organisational constraints
• Ensure harmonisation of cross-departmental workflows (e.g. Business Performance → Business Operations → Logistics → Customer Care → Finance)
• Collaborate closely with teams to validate, challenge, and implement improved workflows
• Support adoption in daily operations and ensure processes work in practice — not only on paper

• Support vendor selection with structured evaluations, including options, trade-offs, risks, and total cost of ownership
• Manage vendor relationships, contract scope, SLAs, and delivery quality throughout the project lifecycle
• Ensure new systems align with our application landscape around data ownership, master data flows, integrations, and system life cycles
• Prepare…