OpenText Workflow SME

Open Text Workflow SME

B&A is seeking a highly experienced Open Text Workflow Subject Matter Expert (SME) to lead the implementation, configuration, and optimization of enterprise content management (ECM) workflows within complex and secure Health IT environments. This role requires a deep understanding of Open Text Content Suite, App Works, and Archive Center, as well as enterprise-grade process automation, SOA-based architectures, and healthcare interoperability standards.

The successful candidate will play a critical role in ensuring that automated workflow solutions align with business, technical, and security requirements across the enterprise.

• Lead the design, configuration, and implementation of automated workflows using Open Text ECM platforms, including Content Suite, App Works, and Archive Center.
• Collaborate with business analysts, developers, and system architects to translate functional and business requirements into technical workflow designs.
• Develop secure and scalable workflow solutions that support Health IT objectives and federal compliance standards.
• Configure, customize, and optimize workflows in Open Text systems to support document lifecycle management, business process automation, and auditability.
• Implement and support SOA-based integration patterns, including development of web services and APIs for system interoperability.
• Apply industry standards for healthcare integration, including IHE profiles such as Cross-Community Access (XCA) and Cross-Enterprise Document Sharing (XDS).
• Conduct peer reviews, lead workflow testing and validation, and document configurations and design decisions.
• Provide subject matter expertise for ECM governance, workflow best practices, and process improvement initiatives.

• Bachelor's degree in Computer Science or related field;
  Master's degree preferred.
• 10+ years of technical experience related to Health IT and secure enterprise content management systems.

• CompTIA Security+ certification (required).
• Open Text certification in Content Server or App Works (required).
• 5+ years of hands-on experience with Content Management Systems (CMS) and Business Process Management (BPM) platforms.
• Experience implementing large-scale ECM solutions using Open Text products, including Content Suite, App Works, and Archive Center.
• Experience with SOA-based architectures, including web service development and system integration.

• Knowledge and hands-on experience with IHE interoperability standards, including XCA and XDS (highly desired).
• Familiarity with federal cybersecurity frameworks (e.g., NIST 800-53, RMF).
• Experience with agile methodologies and Dev Sec Ops  tool chains (e.g. Jira, Jenkins, Git).
• Experience with HL7, FHIR, and other healthcare data exchange protocols.
• Previous experience in Department of Defense (DoD) health IT environments (e.g., DHA, AHLTA, MHS GENESIS).
• Strong analytical and problem-solving skills with the ability to work independently and collaboratively.
• Excellent communication skills, with the ability to explain technical solutions to both technical and non-technical stakeholders.
• Effective at prioritizing and executing tasks in a fast-paced environment.
• Strong attention to detail and documentation practices.

• Eligible to obtain a Public Trust Clearance.

Notable Clients: B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.

• B&A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance.
• In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings…