Director, Global Aviation Partnerships

Job Title

Director, Global Aviation Partnerships

Elevate, Digital Marketplace

Vice President, Sales & Global Strategic Partnerships

Remote

Elevate Jet is the modern evolution of Elevate Aviation Group, bringing nearly thirty years of private aviation expertise into a new, technology-driven era. As the FAA‑certificated airline within the organization, Elevate Jet manages and operates aircraft directly while offering advisory, acquisition, and management services. Built for clients whose time is their most valuable asset, Elevate Jet pairs operational mastery with seamless technology to make private aviation as simple as it should be.

The Director, Global Aviation Partnerships is responsible for building and scaling partnerships with the ultrahigh net worth concierge and multi‑family office service ecosystems. This is not an investment facing role and focuses exclusively on the concierge and client services side of the multi‑family office environment. This position owns the strategy and execution of partnerships that require specialized private aviation solutions capable of integrating into existing family office workflows, concierge platforms, and service models.

Success in this role depends on discretion, deep relationship capital, and an intimate understanding of how UHNW families and their advisors operate.

• Develop and execute a global partnership strategy targeting UHNW family offices, multi‑family offices, private concierge firms, and trusted advisors serving UHNW individuals and their entities.
• Leverage an established network within the family office and concierge ecosystem to originate, structure, and expand long‑term strategic partnerships.
• Engage principals, family office executives, chiefs of staff, and senior concierge leaders to translate lifestyle, security, and business needs into highly customized aviation solutions.
• Serve as a subject matter expert on private aviation programs, economics, competitive positioning, and service models appropriate for UHNW clientele.
• Partner with internal technology and operations teams to ensure Elevate’s booking platform integrates seamlessly into partner ecosystems while preserving service standards
• Lead onboarding and program launches for all levels of clientele.
• Maintain oversight and involvement in client issue resolution, service recovery, and sensitive operational needs.
• Represent Elevate Jet discreetly at relevant industry events, private forums, and relationship‑driven engagements within the UHNW community.
• Continuously deepen understanding of UHNW client expectations, service trends, and competitive offerings to inform solution development.
• Drive exceptional client satisfaction, loyalty, and long‑term partnership growth.
• Establish regular business review sessions articulating the state of the programs, strategic objectives, project progress and other performance metrics.
• Maintain a robust pipeline within CRM, ensuring accurate forecasting, reporting, and executive visibility.
• Collaborate cross‑functionally across globally distributed teams to deliver seamless enterprise implementations and ongoing program support.
• Ensure signed contracts are shared with key stakeholders to foster timely billing, or for reporting activities.
• Maintain appropriate levels of involvement with client issues requiring resolution, including invoices, accounts receivables, service incidents.
• Other duties as assigned by leadership.

• Demonstrated ability to build trust‑based relationships with UHNW individuals, family offices, and concierge organizations.
• Deep understanding of family office structures, governance, and the service ecosystems that support UHNW clients.
• Proven experience delivering concierge‑level, high‑touch solutions where discretion and responsiveness is extremely important.
• Strong consultative selling skills focused on long‑term partnerships rather than transactional outcomes.
• Highly organized, proactive, and capable of managing complex client relationships.
• Ability to represent the Elevate Jet brand with professionalism, discretion, and…