Head of Global Quality

Head of Global Quality

We are recruiting a Head of Global Quality to strengthen our Quality team.

• Responsible for overall company quality management aspects, throughout the whole supply chain and throughout products’ life cycle, for all served market segments
• Member of the extended staff and Projects Validation Committee
• Support EM CEO on side topics with sister companies, beyond EM role
• This role impacts all EM sites
• Expected end-results:
  • Customers’ satisfaction
  • EM competitiveness
  • EM results
  • Quality culture and organization engagement towards quality function mission

• Ensure that EM management system fully complies with the requirements of served markets standards (e.g., ISO 9001, IATF 16949, ISO
  17025, etc.), with TQM principles as well as with specific customers’ requirements, with regulatory / statutory requirements and with Swatch Group requirements
• Company governance: establish, upgrade, and deploy business manual, key processes approach, and adequate surveillance with boards members, in alignment with stakeholders’ expectations
• Oversee, maintain and continuously improve EM Management system through regular reviews, audits, and updates. Train and support staff in QMS processes and best practices
• Own the company management review process. Ensure quality plans and company level programs derived from MR respond to EM major risks derived from evolution of EM environment (market/competition/customers/suppliers/ Swatch Group/employees/government/regulations)
• Align quality strategy and metrics with company higher level objectives and strategy
• Define EM quality policy with key stakeholders and ensure deployment throughout all EM processes and to all levels of EM organization
• Anticipate long‑term challenges, organization and market needs
• Define, deploy, monitors and reports of quality plans to ensure effective quality organization contribution to company targets & competitiveness, customers’ satisfaction and financial profitability
• Oversee and drive EM quality performance and continuous improvement all along the supply chain (supplier quality and customer complaints), operations and development in collaboration with key stakeholders
• Lead and manage the Product Quality Assurance team to ensure all products meet or exceed customer expectations and meet regulatory requirements
• Ensure EM products meet regulatory requirements in all served market locations
• Ensure that EM organization understand master quality tools and methods to carry out their mission within EM organization
• Ensure customers quality management contracts are reviewed and adapted to meet EM best interest while satisfying their requirements. Ensure suppliers’ quality management contracts are accepted to the best of EM interest and EM customers’ requirements
• Ensure quality labs meet industry best in class standard and service to EM stakeholders
• Ensure the quality department is structured and staffed to satisfy the needs of interested parties and served market segments. Drive EM team engagement and performance to provide best in class support and service to EM worldwide

• Master in Engineering in Electronics or Microelectronics
• > 10 years in a similar position
• Quality Management System: in depth knowledge of ISO 9001, IATF 16949. Knowledge of ISO
  17025 / 13485 / 14001. Functional safety ISO
  26262 knowledge is a plus
• Automotive core tools: FMEA, MSA, SPC, PPAP, APQP
• Relevant industry standards such as AEC Qxx, A-SPICE, relevant Jedec, ZVEI, VDA, MIL
  883 etc
• Audit experience with VDA 6.3 / VDA
  6.5 and strong knowledge about ISO
  19011
• Strong problem‑solving 8D techniques and risk management / contingency / mitigation methods
• Statistical competencies, Black Belt Six Sigma is a strong plus. Knowledge of LEAN concept is a strong plus. Project management skills is an advantage
• Strong knowledge of semiconductor technologies & products development methods, manufacturing processes/environment and related quality business processes. Strong knowledge of the IC industry, markets and players

• Excellent communication and interpersonal skills
• Ability to influence and drive change across the organization
• Ability to work effectively in a fast‑paced, dynamic environment
• Strategic thinking
• Commitment to excellence
• Strong analytical and decision‑making abilities
• Strong leadership and team management skills
• Team player with adequate negotiating and assertiveness skills

Fluent English;
French is strong advantage.

Rue des Sors 3, 2074 Marin, Switzerland (Neuchatel)

EM Microelectronic-Marin Ltd Rue des Sors 3 CH-2074 Marin‑Epagnier Switzerland