Sales & Account Manager Job Luzern Kanton Luzern Switzerland,Sales

Actively identify new leads and directly approach potential customers by phone, email, and at networking events
Conduct initial calls, needs analyses, and presentations of our services (websites, marketing subscriptions, Quick Planner)
Prepare and follow up on proposals, negotiate terms, and close deals
Maintain regular contact with existing customers and proactively identify opportunities for account growth
Manage monthly customer communications to ensure a high level of customer satisfaction
Strategically position and sell complementary services to existing customers
Create tailored proposals and presentations
Maintain the CRM and carefully document all customer interactions
Work closely with the internal team to ensure a smooth handover of projects

Requirements

Demonstrable experience in B2B sales, ideally in the services or advertising industry
Excellent written and spoken German skills (Swiss German dialect and Standard German)
Structured, independent working style and reliability
Basic knowledge of digital marketing (SEA, social media, newsletters, etc.)
Understanding of website projects and digital services
Experience with CRM systems or project management tools
A network within the Central Swiss SME sector
Enjoyment of teamwork and openness to new ideas
Customer-focused, independent approach with a strong ability to develop and contribute ideas
Interest in optimizing processes
Initiative and perseverance
Excellent communication skills and the ability to win people over through personality

Core Competencies

Demonstrates expertise in B2B sales within the services or advertising industry, with a strong focus on customer satisfaction and account growth. Proficient in digital marketing strategies and CRM systems, complemented by excellent communication skills in both Swiss German and Standard German.

Highest-signal resume keywords

B2B Sales Experience
CRM System Proficiency
Digital Marketing Knowledge
Excellent German Communication Skills
Customer Relationship Management

Hard Skills

B2B Sales
Digital Marketing
CRM Management
Proposal Preparation
Needs Analysis
Presentation Skills
Negotiation
Account Growth Strategies
Project Handover
Customer Satisfaction Management

Soft Skills

Teamwork
Independent Working Style
Reliability
Initiative
Perseverance
Openness to New Ideas
Customer-Focused Approach
Strong Communication Skills

Industry Keywords

Services Industry
Advertising Industry
Central Swiss SME Sector

Tools & Technologies

CRM Systems
Project Management Tools