Sales Representative - Ticino

Position: Sales Representative - Central Ticino
Location: Luzern

Join us as a Sales Representative for Central Switzerland & Ticino and help shape the future of healthcare by developing strong relationships with pharmacies and self-dispensing physicians while delivering sustainable commercial success. Shape the future of affordable healthcare across Switzerland. Play a key role in expanding access to high-quality, affordable healthcare.

At Zentiva, we're looking for an entrepreneurial Sales Representative to drive growth across Central Switzerland and Ticino. You'll build strong partnerships with pharmacies and self-dispensing physicians, expand our customer base, grow portfolio share, and turn market opportunities into lasting business success through smart territory management and customer-focused execution.  
** MAIN

ACCOUNTABILITIES AND DUTIES*
* ** Maintain and expand relationships with SD-Physicians, Pharmacists & HCP Group Members
*** Develop partnership with SD Groups, pharmacies, Network & Associations aligned with commercial & marketing strategy and in the respect of the commercial policy.
* Responsible of operational implementation of these partnership up to the final customer.
* Monitor Group, Network & Association performance, challenge it and implement corrective actions
* Maintain and build relationships with SD-GPs and defined specialists in the German-speaking Swiss region as well as the Ticino Region
* Ensure sales and profit growth and coordinate smooth collaboration with partners and within the team
* Achievement of defined sales targets and review of profitability
* Evaluation of own customers and derivation of sales-promoting measures
* Organization and realization of training courses for customers
* Representation of Zentiva at national congresses
* Positioning of the Zentiva portfolio including successful launch of new products
* Ensuring the implementation of sales and customer experience excellence
* Create and proactively execute territory plan to drive success, adhering to all external and internal guidelines
* Conscientious, bi-weekly reporting in CRM  
** Achievement of the defined turnover targets and review of profitability
*** Monitor German-speaking Swiss region performance and field activity. (ensure right SD groups and pharmacies are properly visited, at the right frequency, etc.). Challenge team and  implement corrective actions
* Ensure that HQ decision and commercial strategy is operationally implemented by the field force team (Segmentation, Transfer orders and direct order commands, launch plan, etc.)  
** Perform defined and ad-hoc missions in various potential opportunities** ***(
***** i.e. SE-Physicians, Pharmacists & HCP Group Member, etc.)
*** Ensure operational implementation of customer agreements concluded by Trade policy manager
* Develop cross-promotional activities within HCP groups to support promotion of Zentiva
* Visit and develop HCP customers and acquire new ones within German-speaking Swiss regions, supporting the yearly EBITDA objectives and ambitions
* Develop Zentiva brand and promote portfolio within defined customers groups
* The employee will perform other tasks under the direction of the Manager within the agreed type of work.

** ESSENTIAL REQUIREMENTS
*** Business-fluent German (C1/C2) with the ability to engage confidently with physicians, pharmacy owners, and business stakeholders.
* Proven success in Swiss field sales within pharmaceuticals, generics, healthcare, or a related industry.
* Demonstrated experience acquiring, retaining, and growing customer accounts.
* Strong commercial acumen with an understanding of sales performance, profitability, and customer value.
* Excellent CRM, pipeline management, and forecasting discipline.
* Valid driving licence and willingness to travel throughout the territory.  
*…