Sales Manager; m​/w​/d

We’re Fans. Are you?

Mandarin Oriental Palace, Luzern sucht einen/eine Sales Manager, um unser Sales Team zu verstärken.

Sind Sie ein:e Meister:in Ihres Fachs? Arbeiten Sie gerne in einem Team, das gemeinsam Erfolge feiert, dabei Integrität und Respekt zeigt und verantwortungsvoll handelt? Leben Sie eine Wachstumsmentalität? Wir laden Sie ein, ein Fan des Außergewöhnlichen zu werden.

Mandarin Oriental Palace Luzern is looking for a Sales Manager to join our Sales & Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Palace, Luzern is an iconic Belle Époque landmark, offering a premier luxury experience. The hotel comprises 136 rooms and suites, four restaurants, one bar together with a variety of meeting facilities, a Spa and a fitness room.

Based at the Mandarin Oriental Palace, Luzern, within the Sales & Marketing department, the Sales Manager is responsible for all sales related tasks such as evaluating sales forecasts, working closely with business leaders and attending trade fairs and road shows. The Sales Manager reports to the Director of Sales.

• Creating and evaluating monthly reports and sales forecasts to identify current/potential market and sales trends
• Coordinating activities to increase sales and market share and monitoring performance to ensure sales are on or above plan
• Working closely and interacting with business leaders, officials and representatives of local clubs and associations to ensure a consistently high presence of the hotel.
• Developing and maintaining good business relationships with important customers and external contacts, ensuring permanent market and competition monitoring
• Marketing effective sustainable aspects of the hotel and using the relevant information when acquiring new customers
• Representing the hotel at trade fairs, road shows and internal events
• Planning with the approval of the Director of Marketing and Commercial Strategy and carrying this out autonomously or with the Regional Sales Office
• Promoting notoriety and reputation of our hotel and our brand

• Several years of professional experience in the sales department of a hotel
• Very good network at regional, national or international level
• Expressiveness, open-mindedness and team spirit
• Excellent communication skills, verbal and written
• High quality awareness and a sense for trends
• Good computer knowledge
• Excellent manners towards guets, clients, colleagues and superiors; always taking into account intercultural aspects
• Well-groomed appearance, as well as a positive charisma
• Resilience and flexibility - your position will include business trips
• Car driving license
• Very good knowledge of German and English. Additional foreign language skills are an advantage

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go…