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Key Account Manager; m​/f​/d

Job in Riedthof, Zurich, Switzerland
Listing for: DHL Express (Schweiz) AG
Full Time position
Listed on 2026-10-31
Job specializations:
  • Sales
    Account Manager, Sales Representative, B2B Sales, Business Development
Salary/Wage Range or Industry Benchmark: 110000 - 150000 CHF Yearly CHF 110000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Key Account Manager (m/f/d) 100%
Location: Riedthof

DHL Express - a company that connects people!

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No.1 World's Best Workplace(TM) by Great Place to Work and Fortune Magazine DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities.

DHL is dedicated to being a great place to work.

For our Sales department in Regensdorf we are looking for

Key Account Manager (m/f/d) 100%

starting as of January 1st 2027 or upon agreement.

We offer you:
  • Fair compensation, including a 13th month salary and anniversary bonuses
  • At least 5 weeks of vacation per year
  • Significant discounts on shipping with DHL Express
  • Fleet discounts on all common car brands
  • Greatly reduced mobile phone subscriptions
  • Generous contribution to your public transport subscription
  • Discounts with numerous companies
  • Regular prize draws (e.g., for concert tickets and gadgets)
  • Comprehensive health management (e.g., preventive check-ups & vaccination offers)
  • Above-average insurance benefits (e.g., 16 weeks fully paid maternity leave, 2 weeks fully paid paternity leave, worldwide private accident insurance)
  • Regular on- and offline training sessions as well as development opportunities
  • A great team, flat hierarchies, a first-name culture and various team events
How will you contribute to the success of DHL?

Your mission is to gain, maintain and grow profitable business within targeted industry segments:

  • You will take ownership of and manage of 8 - 10 Key Accounts Customers
  • You will develop and implement business plans, aligned to the Industry Sales Plan
  • You will engage and resolve contract negotiations to build strong customer relationships
  • You will understand customer Transportation and supply chain, decision making unit and opportunities to identify solutions that bring customers competi tive advantages
  • You will secure the professional implementation of contracts
  • Share account knowledge and plans with key stakeholders
  • You will build superior knowledge of the customer's market environment
  • You will proactively communicate and engage functional experts to minimize diversionary activity
Do you have what it takes?
  • Speed, can do, first time right - that's you!
  • You are native or fluent in German with an excellent command of English, French is a plus
  • You have a sales background (3-5years) in logistics is mandatory
  • You have excellent presentation skills, both written and oral
  • You are confident in dealing with senior decision makers
  • You have strong negotiation skills
  • You know how to build long-lasting relationships

DHL Express is committed to equal opportunity and fostering a diverse work environment. We consider all applications regardless of sex, gender identity, nationality, ethnic origin, religion or belief, age, disability, sexual orientation or any other characteristic protected by law. Employment decisions are made solely based on qualifications, performance, skills and experience.

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