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Customer Experience Pro: Elevate Service & Orders

Job in Sycamore, DeKalb County, Illinois, 60178, USA
Listing for: DeKalb County Economic Development Corporation
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 53000 USD Yearly USD 40000.00 53000.00 YEAR
Job Description & How to Apply Below

IDEAL Industries, Inc. is seeking a Customer Experience Representative to respond to customer inquiries, support order entry and order status updates, and handle returns in Sycamore, IL.

The role collaborates with internal departments and field sales to ensure exceptional service. The ideal candidate has strong communication skills, familiarity with ERP/order management systems (Microsoft D365 preferred), and proficiency in MS Office.

We would love to welcome a new Customer Experience Pro:
Elevate Service & Orders to our team in Sycamore, IL, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Sycamore, IL, United States.

This opportunity is part of our work in Marketing & Media, Sales.

The advertised compensation is 40.000 - 53.000.

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