Operations Administrator at FedEx

Position: Operations Administrator I at FedEx
Join Fed Ex as an Operations Administrator in Québec, where you'll manage administrative and operational tasks to optimize service delivery. Provide excellent customer support while handling clerical functions.

In this crucial role, you'll be responsible for performing a variety of administrative functions within operational areas, including handling customer service queries and managing records efficiently. Key aspects of the job include addressing package issues promptly and maintaining all operational processes with attention to detail.

Key Responsibilities:

• Conduct clerical functions for hub and station operations

• Manage and rectify damaged or misdirected packages

• Act as the first customer contact for service issues

• Employ Microsoft Office and web-based tools for tasks

• Ensure accurate handling of duties in a timely manner

Requirements:

• High School Diploma or GED required

• Proficient in office software and data entry

• Strong customer service capabilities necessary

• Excellent organizational and multitasking skills needed

• Bilingual proficiency in French and English for Québec candidates

Support operational excellence and customer satisfaction as you thrive in this role at Fed Ex.
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