Youth Services Coordinator

Division:
Anchor Youth Space

Location:

Sydney Final date to receive applications:
August 19, 2026,5:00 pm Email resume to:
Human Resources

Schedule:

Permanent, Full-Time Salary/Wage: $45,000 - $55,000 annually

Start Date:

As soon as possible Openings: 1

Job Description  The Youth Services Coordinator supports the day-to-day operations of Anchor Youth Space. Working closely with the Manager and site staff, the coordinator provides reception, administrative, and organizational support, helps coordinate services and programs, and contributes to a positive, welcoming experience for youth accessing the space
Primary Areas of Responsibility  Youth Engagement, Administrative & Reception Support
Duties and Responsibilities  Youth Engagement   Embrace a holistic approach to youth well-being, informed by the Pan-Canadian Guiding Principles of IYS, the social determinants of health, and EDIRAA principles
Welcome youth and caregivers, fostering a positive, inclusive, and youth-friendly experience
Connect youth and caregivers with appropriate services, programs, and supports
Provide timely communication and follow-up with youth, caregivers, and team members
Support group programs and drop-in services to ensure they meet the needs of youth and align with Anchor Youth Space programming
Maintain a welcoming environment, including stocking snacks and beverages in common areas
Administrative & Reception Support   Answer and direct phone calls, relay messages, and make referrals as appropriate
Process incoming and outgoing mail and email correspondence
Other

Duties & Responsibilities   Participate in team meetings and organizational activities as required
Identify opportunities for continuous improvement and contribute to the development and implementation of effective solutions
Maintain high standards of quality, safety, and confidentiality in all interactions involving employees, clients, volunteers, and organizational information
Demonstrate professionalism, tact, diplomacy, and sensitivity in all interactions, representing New Dawn in a manner consistent with its mission, vision, and values
Maintain and enhance professional knowledge and skills through ongoing learning, professional development, networking, and participation in relevant professional associations
Foster positive workplace relationships through effective communication, mutual respect, collaboration, and reliable follow-through
Champion and promote New Dawn’s mission, vision, and values both internally and externally
Perform other related duties as assigned
Core Competencies   Ethics and integrity
Client and community-focused
Initiative and problem solving
Accountability and dependability
Strong oral and written communication
Teamwork and collaboration
Detail orientation
Qualifications   High school diploma or GED required
Graduate from a recognized Office Administration, Business or Secretarial Diploma Program preferred
Minimum (1) one year of relevant experience required; (2) two years preferred. Experience working with youth and caregivers required
An equivalent combination of education and experience will be considered. Applicants relying on education and experience equivalencies must clearly demonstrate such equivalencies in their application
Demonstrated ability to maintain timely and accurate electronic client records required
Proficient in MS Office computer applications and file management, and email programs
Ability to provide services in person, by telephone, and virtually required
Demonstrated compassion, empathy, diplomacy, and sound problem solving skills
Experience working with and advocating for individuals and communities facing vulnerability and systemic barriers
Ability to work independently, collaboratively as part of a team, and under direction when…