Entry-Level Bilingual Call Center Associate
Job in
Sydney, Nova Scotia, Canada
Listed on 2026-05-30
Listing for:
The Sydney Call Centre
Full Time
position Listed on 2026-05-30
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
As part of MCI, you will interact with a diverse customer base to resolve their questions, handle technical support, and manage product-related inquiries. The ideal candidate should be eager to learn, customer-centric, and possess exceptional communication skills.
This role offers on-the-job training and numerous growth opportunities in a dynamic work environment.
Key Responsibilities:
• Handle a high volume of customer calls professionally
• Identify customer needs and provide appropriate solutions
• Document customer claims and inquiries meticulously
• Follow established processes for account management
• Collaborate with team members for swift issue resolution
Requirements:
• At least 18 years of age
• High school diploma or equivalent necessary
• Strong data entry and computer skills required
• Must speak English and Spanish fluently
• Ability to work flexible hours, including training schedule
Leverage your bilingual skills at MCI and provide exceptional customer service, all while building a rewarding career path.
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Position Requirements
10+ Years
work experience
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