Customer Service Representative
Job in
Sydney, Nova Scotia, Canada
Listed on 2026-05-30
Listing for:
MCI
Full Time
position Listed on 2026-05-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
MCI is on the lookout for a Customer Service Representative in Sydney, NSW, to manage inbound and outbound calls while delivering exceptional support. This role is perfect for those who excel in fast-paced, customer-driven environments and possess a solutions-oriented mindset.
In this position, you'll interact with customers, addressing their concerns and driving timely resolutions.
Your role includes using internal systems for account management and troubleshooting various inquiries. This is a unique opportunity to build relationships and enhance satisfaction while helping customers with products and services.
Key Responsibilities:
• Provide friendly support through calls
• Listen and respond to customer inquiries effectively
• Process claims and manage accounts
• Offer product upgrades when applicable
• Escalate complex issues as necessary
Requirements:
• At least 18 years old
• High school education or equivalent
• Excellent communication abilities
• Basic Microsoft Office skills
• Must type at least 20 WPM
Apply your customer-first mentality and reliable work ethic to thrive within MCI's diverse support team today.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×