Member-Centric Service Credit Union

Position: Member-Centric Service Role Credit Union
Become a vital part of Sydney Credit Union as a Member Service Representative focused on providing ethical, member-first financial services. Engage with members and understand their financial needs effectively.

This role requires not just efficient transaction completion but also the building of trustworthy relationships through active listening and understanding. You will assist in administrative tasks and promote relevant services through outreach. Your commitment to accuracy and detail will enhance our member-focused approach.

Key Responsibilities:

• Provide accurate service during financial transactions

• Build trusting relationships with effective communication

• Recommend suitable products and services

• Support administrative tasks and maintain member records

• Engage in outreach calls for service promotion

Requirements:

• Certificate or diploma in Business; degree preferred

• Sales or service experience in the financial sector

• Excellent interpersonal and communication skills

• Attention to detail and accuracy

• Self-motivated with a positive attitude

Contribute to the values of integrity and community at Sydney Credit Union.
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