Service Desk Associate

Position: The Home Depot Service Desk Associate
Join The Home Depot team as a Service Desk Associate, dedicated to supporting customer success. You will oversee Customer Order Management, ensuring every order is executed accurately and professionally.

In this role, your primary focus will be on assisting customers throughout their ordering process, from consultation to fulfillment. Facilitating communication between customers, Project Support Centre, and service vendors ensures an efficient workflow. This is a fantastic opportunity to develop your skills in a collaborative work environment.

Key Responsibilities:

• Manage all Customer Order Management activities

• Liaise effectively with customers and designers

• Resolve customer inquiries and order issues

• Coordinate with vendors and delivery services

• Work closely with the Project Support Centre for accurate order processing

Requirements:

• Commitment to excellent customer service

• Effective communication abilities

• Capacity to handle multiple priorities

• Eagerness to learn and improve skills

• Prior customer service experience is beneficial

Become a pivotal part of customer satisfaction at The Home Depot through the Service Desk Associate position.
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