Bilingual Customer Sales Agent Entry-Level

Elevate your career as a Bilingual Customer Service & Sales Representative with MCI. You'll provide technical support, account management, and sales assistance to customers across the country in an entry-level role with paid training.

MCI is seeking motivated individuals to join its customer service team. This role emphasizes empathy and communication skills while helping customers with their needs through various channels. You'll manage accounts and troubleshoot issues effectively, ensuring a smooth and positive customer experience.

Key Responsibilities:

• Handle inbound and outbound customer communications

• Listen actively to determine customer needs

• Manage customer accounts using internal systems

• Document interactions accurately in CRM systems

• Resolve issues and escalate as needed

Requirements:

• Must be 18 years or older

• High school diploma or equivalent required

• Strong written and verbal communication skills

• Basic proficiency in Microsoft Office Suite

• Ability to type 20+ words per minute

Leverage your bilingual skills and customer focus to support MCI’s clients effectively.
#J-18808-Ljbffr